• FAQ

  • What is the shipping cost?

    Free Shipping worldwide! The shipping time is about 7-20 business days! Where DHL can reach, we all send it through DHL.

  • Will OFIYAA work with my Microsoft Surface?

    Yes! OFIYAA can be used with the Microsoft Surface. The Mini Displayport will drive video to one screen and the USB 3.0 port will drive video to the other screen (using a simple USB to HDMI adapter).

  • Is OFIYAA compatible with Chromebook?

    Yes! As long as your laptop has a USB output and a video output, it is compatible with OFIYAA!

  • How can I use remote desktop or VPN on the Tri-Screen?

    Many OFIYAA customers need to use a VPN service like Remote Desktop to access a network computer. Using your Tri-Screen with one of these services is just as easy as using standard monitors.

  • How can I place a bulk order?

    If you are interested in placing a bulk order, please send an email to market@ofiyaascreen.com with the request details.

  • Will the Tri-Screen work with my Microsoft Surface Pro?

    The Tri-Screen is compatible with the Microsoft Surface Pro (versions 3, 4, 5, 6, 7, X). However, adjustments will be needed:

    Versions 3-4 require a Microsoft Surface Dock and 2 x Mini DisplayPort to HDMI adapters to function properly.
    Versions 5-7 can take advantage of the Microsoft Surface Dock 2 which allows for just one cable per screen (provided with the Tri-Screen).
    Version X will also need the Microsoft Surface Dock 2 in order for the Tri-Screen to fit properly Please note that the Tri-Screen does cover up the Surface's built-in kickstand, requiring use of the fixed angle kickstand that comes with the Tri-Screen.

    All in all, while the Tri-Screen is compatible with the Surface Pro, we find it is best enjoyed on a traditional style laptop vs. tablets.

  • Where can I get an HDMI adapter if I need one?

    Over our 3 years of research and development we have worked with dozens of adapters and have a few recommendations.

    Mini-Displayport
    USB-C Hub
    Displayport
    USB 3.0 (PC)
    USB 3.0 (Mac)
    VGA
    Mini-DVI
    DVI Mini-VGA